February 2010
16 posts
Bailout cop: TARP's not working →
The watchdog charged with monitoring the government’s $700 billion bailout unleashed one of his harshest criticisms of the program to date, questioning its overall effectiveness.
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Credit 1st, tax cuts 2nd →
“I need money before I hire people, not after I hire them,” said Jimmie Hughes, the owner of Grand America in Richardson, Texas. Hughes’ 15-person company sells supplies for a range of businesses, including funeral homes and police departments.”
Mr. Hughes is spot-on. Small businesses have no access to credit, which means no working capital to go out and develop new...
January 2010
21 posts
Why doctors fail →
Are patients customers? That’s the question more and more physicians need to ask themselves, especially with the stressed economy and the the rapidly changing business dynamics of the healthcare…
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Please don't do business with us
Given the current state of the economy, you would expect to see the very best customer service possible wherever you shop or do other business at.
As I said, that is what you would expect, but unfortunately, expectations do not always equal reality.
A few weeks ago when checking out of a Redner’s Grocery Store, the young cashier asked me if I found everything I was shopping for. When I...
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Motivating a weary staff in a recession →
Please check out Sarah Needleman’s article in the Wall Street Journal for tips on how to motivate your staff, even in a recession.
I was glad to be able to offer my suggestions for this piece on behalf of Confidential Counselor.
“If the bleak economy has your employees singing the blues, consider going out of your way to show just how much you value their service.”
You can't have your medical records →
As patients struggle with securing their own medical records, lives hang in the balance. Do you have a right to your own medical information? Please read this post to learn more.
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Clear your head →
“Let’s face it, whoever said technology was going to make our life any easier was lying! From where I stand, I see we are busier than ever trying to keep up-to-date with our email inbox, our twitter pages, our Facebook accounts, our offline friends and least not forget our family.”
Though this post is not business centric per se, the benefits of heeding the wisdom of Monika...
Would you pay $1,500 for a doctor visit? →
Will physicians start to favor concierge type medical practices versus traditional healthcare operations? Please check out my post as I examine this.
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21 tags
Biz start-ups in USA to fade away
“The number of new businesses launched in the U.S. declined 24 percent in the United States in 2009 and 10 percent in the 20 most affluent countries over the same period, according to the annual Global Entrepreneurship Monitor.”
If small businesses did not already have enough problems these days due to the economy and the lack of ANY meaningful support from either side of...
Doctor Walmart will see you now →
Doctor Walmart will see you now →
If you think that your doctor doesn’t have competition, check out my blog post. Practice degradation and “revenue leakage” are impacting health care in ways that you may not have previously…
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Stress out the Entrepreneur →
“Running a business isn’t easy. Work-related pressure can lead to a host of stress-induced problems: headaches, sleepless nights, irritability, weight gain and lost productivity, among others.”
Very good insight offered in this article and one that I suggest you take time to read and consider.
I counsel Confidential Counselor clients regularly in these areas in addition to...
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Authentic Leadership →
“Crises give leaders a mandate to drop the distractions and irrelevancies, and re-focus on the core task: to make meaning. That is a great gift.”
I encourage you to check out this article written by my friend and colleague Tony Tiernan of Authentic Identity Inc.
Your doctor is going broke →
When we are sick and need a doctor, most of us never think about how much money our doctor earns. Maybe we should! Please check out my latest piece to learn more.
Powerfeedback by Scott - Improving patient care... →
What steps should medical practices take today to improve patient care, increase practice profits, and help doctors to earn more money? Please check out this piece to find out!
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Ending Your Week Wealthy! →
My colleague and friend Randi Busse at Workforce Development Group sent me this blog post.
I hope that you enjoy it as much as I did and that it resonates with you as much as it did with me!
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Pro Choice Decision in 2010
As we embark on 2010 we all have to decide whether we are going to be an optimist or a pessimist. After a disastrous 2009 for most people, it is surely easier to be negative than positive, but, what will that accomplish?
Even if the economy did not tank in 2009, the simple truth is that bad things happen to good people all the time. In my own case, on February 11, 2007, my life changed...
Will you be trusted and informed in 2010? →
What will be the “hot trend” in 2010? I believe that will be all about trust and information. Please read my post to learn more.
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Why the iPod Touch is your best bet →
I appreciated being interviewed for this Business Week article regarding the iPhone and iPod Touch.
“I just couldn’t put my trust in AT&T,” says Scott Gingold, the owner of a market research firm based in New York City.”
More comments from myself and others are included. Please read on to learn more.
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Treat employees like crap
Call me old school, but, when I see retailers open on holidays, I have a problem with it. When I was growing up the only “retailers” open on major holidays such as Thanksgiving, Christmas, and New Year’s Day, were highway (not local) gas stations. If you wanted a cup of coffee, you settled for a cup of burnt and stale joe at the highway rest area.
Over the last two decades, and most...